PRIVACY POLICY

Effective Date: 18-02-2025

1. Introduction

Ram Fincorp, a brand of Kundanmal Technology Private Limited, operates as a Lending Service Provider (LSP), in partnership with R K Bansal Finance Private Limited (an RBI-registered NBFC) for loan disbursement. This Privacy Policy governs all users of Ram Fincorp’s all digital platforms, ensuring compliance with RBI Digital Lending Directions 2025 and the Digital Personal Data Protection Act 2023 (DPDPA).

2. Data We Collect

We collect only the minimum necessary data to provide lending services and comply with regulatory mandates:

  • Identification Data: full name, address, contact details, email, date of birth, Aadhaar, PAN.
  • Financial Data: bank account details, transactional history, income information strictly required for eligibility and processing.
  • Device & Usage Data: device model, OS version, device identifiers (advertising ID, IP address), app crash logs, anonymized usage statistics.
  • Loan Application Data: application status, KYC progress, correspondence, documented digital consents.
  • Third-Party Data: collected only from authorized service providers https://www.ramfincorp.com/partner.

Note: We do not collect or store biometric data (fingerprints, facial recognition) in any form.

3. Purpose of Use

We use your information only to:

  • Complete KYC, assess loan eligibility, approval and disbursal via our NBFC partner.
  • Meet regulatory and RBI digital lending requirements.
  • Prevent fraud and protect the app’s security.
  • Provide customer support and improve services through anonymized analytics.

4. Data Sharing & Third Parties

We share data only with:

  • Our NBFC lending partner(s) for loan processing.
  • Regulatory authorities where required by law.
  • Verified technical service providers under contractual data protection obligations.

5. Consent, Control & Withdrawal

  • We obtain explicit consent prior to processing personal data.
  • You may withdraw consent at any time via the app settings or by contacting support. Withdrawal may affect your ability to access lending services but will not invalidate prior processing done lawfully.
  • Upon withdrawal, data deletion or restriction requests will be processed in compliance with RBI and legal mandates, with transparency on any necessary retention.

6. Data Security & Retention

  • Your data is stored securely in India using AES-256 encryption and industry-standard access controls.
  • We retain personal data only as long as your account is active or as legally required (including post-loan closure for auditing and regulatory defense).
  • Once retention periods expire, we securely delete or anonymize data.
  • We do not transfer or store data outside India. Any incidental foreign processing is deleted within 24 hours per RBI rules.

7. Your Rights

Under applicable laws, you have rights to:

  • Access, rectify, erase, or port your data.
  • Withdraw consent or restrict processing.
  • Lodge complaints with Ram Fincorp’s Data Protection Officer:

Miss Priya
Email: info@ramfincorp.com
Contact: 9599238889

We commit to addressing grievances within 30 days.

8. Children’s Privacy

Our services are not intended for users under 18. We do not deliberately collect data from minors. If accidental minor data is identified, we will seek parental consent or delete the data as required.

9. Policy Updates

We will notify users of changes via the app and support page. Continued usage implies acceptance. The last updated date will be displayed.

10. Regulatory Compliance

Ram Fincorp acts only as LSP, with loans issued by RBI-regulated R K Bansal Finance Private Limited (NBFC). Digital copies of RBI and NBFC registrations and policies are available on our support site. Our policies ensure full compliance with RBI Digital Lending Directions 2025 and the DPDP Act 2023.