Ram Fincorp Support & Regulatory Information

1. About Ram Fincorp

Ram Fincorp is a brand of Kundanmal Technology Private Limited (CIN: U63999DL2020PTC368108), serving as a Lending Service Provider (LSP). We facilitate digital loan applications through our app but do not directly provide loans or extend financial credit.

2. Our Lending Partner

All loan approvals, funding, and lending decisions are made solely by our lending partner:

    R.K. Bansal Finance Pvt. Ltd.

    An RBI-registered Non-Banking Financial Company (NBFC)

    RBI Registration Number: B-14.00700

    Licensed and regulated under the Reserve Bank of India’s guidelines and directives for digital lending.

    Website: https://rkbfinance.in/

3. Privacy Policy for Loan Services

Ram Fincorp collects and processes your personal data in strict accordance with applicable laws, including the Reserve Bank of India’s digital lending guidelines and the Digital Personal Data Protection (DPDP) Act, 2023. Our Privacy Policy details the types of data collected, the purpose of processing, and sharing with our lending partner R.K. Bansal Finance Pvt. Ltd., and your privacy rights, including grievance redressal options.

Please read our full Privacy Policy here: https://www.ramfincorp.com/privacypolicy

4. Terms & Conditions

Users must review our detailed Terms & Conditions that govern the use of Ram Fincorp’s app and services. These Terms cover loan application processes, user responsibilities, loan terms set exclusively by our lender partner, digital contract execution compliant with the IT Act, and important legal notices.

Please read our full Privacy Policy here: https://www.ramfincorp.com/personal-loan-terms-conditions

5. Support & Grievance Redressal

For assistance or to raise grievances related to your loan application or data handling, please contact our dedicated support team promptly:

  • Customer Support Email:
  • Grievance Officer: Samir Sethi
  • Contact Number: +91-9599238889/9599196212

We adhere fully to RBI guidelines and the DPDP Act, 2023, aiming to resolve all queries and complaints promptly—typically within 30 calendar days. If you are unsatisfied with our resolution, you may escalate your complaint to the Data Protection Board of India (DPBI).

6. Important Notices

  • You must be an Indian resident aged 18 years or older to apply for a loan through Ram Fincorp.
  • Ram Fincorp acts solely as a facilitator; all lending risks and liabilities rest with lending partner R.K. Bansal Finance Pvt. Ltd.
  • Our lending partner sets all loan interest rates, repayment terms, and other conditions, which will be transparently disclosed before loan acceptance.
  • All loan agreements are digitally signed by the borrower as per RBI Digital Lending Directions 2025 and the IT Act, ensuring legal validity and compliance.
  • User data is securely processed and retained only for the period required by law and RBI regulations.