PRIVACY POLICY
Effective Date: 18-02-2025
Ram Fincorp (“we,” “our,” or “us”), legally registered as R.K. Bansal Finance Private Limited, is committed to safeguarding the privacy of our users (“you” or “your”) and ensuring transparency in how we handle your personal and sensitive information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By accessing or using our services, you agree to this policy.
We collect a range of information, including:
We partner with trusted third parties to enhance our services. For example:
We use cookies to enhance your experience. A banner may appear requesting your consent for marketing-related cookies, but essential "user-input" cookies will remain active. Your preference is saved for 90 days and can be revoked by clearing your browser's cookies. You can manage cookie settings in your browser, but disabling them may limit website functionality.
We collect the location data from you in two ways: (i) when you add the pin code as part of your Ram Fincorp Account data; and (ii) from your mobile device when enabled by you to do so. The location data helps us to provide you with better loan offers, for KYC, reduce risk associated with your loan application and also to prevent any Fraud.
We collect information about the apps installed on your device to provide better personalized services and improve our credit risk assessment. This information is securely shared with our trusted partner, Finbox, for analysis. Your privacy is important to us, and you can opt out of this data collection at any time.
This app collects contact information like number of contacts on the device with a phone number and without a phone number. In addition to it, the app collects other non-personal information to understand the risk profile of the user and enable credit facility. This app doesn't upload your contacts information like names, phone numbers, emails addresses and other personal information to our servers.
This app uses call logs permission to validate your phone number using missed call. In addition to it, details of your aggregated call information is collected to understand your profile. This helps us give quicker approvals and higher credit limits. We do not read the phone numbers or any personal information.
A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. RAM FINCORP only uses web beacons in accordance with applicable laws.
RAM FINCORP or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.
You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.
In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.
RAM FINCORP web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of RAM FINCORP web sites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.
In addition, RAM FINCORP web sites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any RAM FINCORP social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.
Please be aware that RAM FINCORP web sites may contain links to other sites, including sites maintained by other RAM FINCORP member firms that are not governed by this Privacy Statement but by other privacy statements that may differ somewhat. We encourage users to review the privacy policy of each website visited before disclosing any personal information.
Where a link to a non- RAM FINCORP site(s) exists, which, has not been authorized by RAM FINCORP, RAM FINCORP will not be responsible or liable in any way for the content of the linked website including any products, services or other items offered through that website.
Internal Use As explained in the section "Collection of Personal Information" RAM FINCORP and its employees may utilize some or all available personal information for internal assessments, measures, operations and related activities.
RAM FINCORP may at its discretion employ, contract or include third parties (as defined in section 1: Collection of personal information) external to itself for strategic, tactical and operational purposes. Such agencies, though external to RAM FINCORP, will always be entities which are covered by contractual agreements. These agreements in turn include RAM FINCORP's guidelines to the management, treatment and secrecy of personal information.
We may transfer your personal information or other information collected, stored, processed by us to any other entity or organization located in India only in case it is necessary for providing services to you or if you have consented (at the time of collection of information) to the same. This may also include sharing of aggregated information with them in order for them to understand our environment and consequently, provide you with better services. While sharing your personal information with third parties, adequate measures shall be taken to ensure that reasonable security practices are followed at the third party.
We may obtain your consent for sharing your personal information in several ways, such as in writing, online, through "click-through" agreements; orally, including through interactive voice response; or when your consent is part of the terms and conditions pursuant to which we provide you service. We, however, assure you that RAM FINCORP does not disclose your personal information to unaffiliated third parties (parties outside RAM FINCORP corporate network and its Strategic and Business Partners) which could lead to invasion of your privacy.
We use the information collected to:
Our mobile applications integrate the following SDKs to provide enhanced services:
These tools ensure seamless functionality and tailored offerings while adhering to strict data security measures.
Your information may be accessed by our internal teams to:
We may share your data with:
We employ robust security protocols, including:
Despite these efforts, no method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
You have the right to:
For any requests, contact info@ramfincorp.com.
We may periodically update this policy to reflect changes in legal requirements or our practices. Changes will be communicated through our website or email notifications.
If you have any questions or concerns about this policy, please contact our Privacy Officer:
We continue to uphold the following measures as part of our commitment to data security: